CANCELLATIONS & RETURNS
We want your sex doll companion to be the doll of your dreams. Therefore, depending on how far your doll is in the production process, you may or may not be able to make certain changes. Although we cannot guarantee any changes can be made after the production process has begun, we will work with you and see what we can accommodate. Call us or email us at [email protected].
All SensualDolls.com dolls are made-to-order and immediately sent for processing as soon as payment is received. For this reason, we can only allow our clients to cancel their order within 24 hours of placing their orders. Unfortunately, the cancellation is subject to a 10% fee, as we incur expenses by the credit card companies and the allocation of time and resources by the factory.
Once 24 hours have passed, it would no longer possible to cancel any order as the doll will be well into production. Questions about our Terms of Service can be sent to us at [email protected].