ABOUT US
At SensualDolls.com, we strive to offer our clients the absolute best products and services in the sex doll industry. We understand your purchase of a sex doll is an important lifestyel investment, not only monetarily, but also in terms of your sexual pleasure and overall happiness. That is why we offer the best in customer care from the day you begin window shopping with us until you are completely satisfied with your sex doll companion. In addition to quality customer care and high-quality sex dolls, we offer you:
- USA based & authorized to import products globally
- Full money back guarantee
- Price transparency with no hidden fees or charges for tax and customs
- Free worldwide shipping
- A guarantee that ensures your sex doll is sheer perfection upon arrival or we make it right
- Discreet payment + packaging for privacy protection
- 24/7 customer support via chat, phone or email
- The finest sex doll companions curated from the best artists and manufacturers
- A beautiful, diverse and comprehensive collection of sex dolls that expands with industry improvements
You can count on our personalized customer care from our in-house sex doll experts as we are NOT just another doll reseller. We don’t rely on review blogs and forum posts from doll owners for educating our staff. In fact, our staff are seasoned sex doll experts who own and handle sex dolls on a daily basis and share hands-on tips and advice.
At sensualdolls.com, not only do we sell the top brands in sex dolls, we are constantly working to ensure that those dolls meet our quality standards. We do that through an in-person, 4 step inspection process.
FACTORY AUTHENTICATION
We have visited each manufacturing facility and walked through the process of making your sex doll. From the moment the order is received until your sex doll companion is carefully packaged and readied for shipping, we have witnessed each step.
QUALITY INSPECTION
Yes, we have inspected each manufacturing facility's quality inspection department to ensure that they meet our high expectations. Furthermore, we ensure not a single detail is overlooked when your sex doll is being created.
STORAGE INSPECTION
Our sex dolls are made to order, meaning, they aren't churned out by the thousands and kept lingering in the warehouse. Each step of the creation process is detailed and completed by hand. Therefore, between each fabricating station, the sex dolls must be stored properly to ensure the doll maintains her perfect shape and beauty.
PACKING AND SHIPPING INSPECTION
Once your sex doll is completed, it is painstakingly packaged so that your doll arrives at your home in pristine condition. This involves carefully wrapping the sex doll's hands and arms, feet and legs to prevent bending and movement during the shipping process. In addition, your doll's beautiful head is protected with an eye mask and packaged so that the skin is safe from damage.
- Visiting the designers and manufacturers.
- Doing walk-throughs of the manufacturing facilities.
- Checking manufacturer’s quality-control procedures.
- Inspecting our dolls to ensure our clients get only the best.
- Physically handling the dolls ourselves so we can tell you how they look, feel and perform.
- Full transparency: we will never tell you a doll is manufactured in the USA if it’s not!
Unfortunately NO. Due to laws in regard to adult product hygiene, we cannot accept the return of your used sex doll companion. Nevertheless, if your sex doll is damaged in any way, please contact us so that we can help you to come up with a viable solution.
Most sex doll manufacturers are based in China and provide very high-quality TPE and silicone sex dolls. However, there are copy-cat manufacturers out there that create cheap knock-offs of branded dolls. Please be rest assured that SensualDolls is an authorized vendor of WM, Iron Tech, YL, and other top brands of hand-crafted sex dolls.
You can locate your order on our website by following these steps:
- Go to https://www.sensualdolls.com.
- At the top of the page, click Log In.
- Once you are logged in, click on My Account.
- Once there, refer to the left sidebar.
- Click on Orders
Not yet, but we are currently planning to open a number of brick and mortar shops in major cities across North America and Europe. For now, we operate exclusively online so that we can keep our costs down and pass on the savings to all our customers by offering everyone highly competitive pricing. At any time, you can contact us via email , web form, phone or postal mail at: 8 The Green STE B Dover, DE 19901, United States.
Each and every sex doll companion is designed, molded and crafted with the highest of quality control standards. However, the smallest details are exclusive to your doll. That is because the finishing work is completed, by hand, by skilled artists. As a result, your sex doll’s skin and make-up will have variances which are unique and not considered a flaw.
In addition, your doll’s nails are gently applied intentionally to allow for easy removal, manicure and reattachment. Therefore the nails may come off during unpacking.This may also apply to your doll’s eyelashes. However, if you are dissatisfied, please do not hesitate to contact us so we can discuss the problem with you
We protect you by providing the utmost care, privacy, and customer support. Additionally, we constantly monitor the sex doll industry and the internet to keep you updated on any scams and look-alike sex doll websites. Here are just a few tips for identifying sex doll scam sites and look-alikes:
- The Doll Forum keeps a comprehensive list of sex doll scammers.
- If it is too good to be true, it is likely a scam.
- Incredibly low prices (under $1000) are a huge red flag.
- Some sites make mini-dolls and pass them off as full-sized sex dolls.
- Watch for sellers that provide child-sized sex dolls.
- Avoid listing sites like Ebay, Alibaba and Amazon Sellers (unless factory direct).
- Read reviews and look for independent reviews for any site from which you're considering buying.
There are a few ways to get in contact with us after you have ordered your doll. Contact us through our website or email us at [email protected].
Absolutely! Many of the branded sex dolls we sell have dedicated pages on their official websites listing us as one of their authorized resellers. You can be confident that we are a legitimate reseller that you can trust. Please keep in mind, not all name brand manufacturers have a page listing all of their vendors. For instance, WM Dolls has a fake doll search engine so you can easily verify if your newly minted sex doll companion is a genuine WM Doll.
At SensualDolls.com, we understand that purchasing a sex doll companion is a financial investment. It is for that reason that we offer a product guarantee for no additional cost and no need to “opt-in”. We guarantee that your sex doll will be of the best quality in craftsmanship and free from any structural defects upon arrival or we will make it right.
We pride ourselves on reading each of our customer reviews and following through. We do this in order to make any changes necessary and ensure all clients are delighted with their dolls and satisfied with our services. As a result, we are constantly improving our services to you. Here are just a few of our client reviews - and you can read more here.
As we have rebuilt SensualDolls.com, we have relied heavily on our client satisfaction, certified purchase reviews and word of mouth. In addition to those things, you can find reviews, articles and references all over the internet.
Unfortunately, many buyers have been scammed by illegitimate websites showing photos from the best companies but delivering sub-par, cheaply made fakes. Therefore, it’s important to be on the lookout for counterfeit sex dolls.
Characteristics of counterfeit dolls:
Super low prices. Quality sex dolls start at over $1,000 USD and go up in price.
Counterfeit sex dolls look fake and lack the hand-painted, crafted details and facial features.
Some counterfeit sex dolls have seams left from the molding process.
Many counterfeit sex dolls are cheap inflatables covered with TPE, thus are too lightweight.
Strong chemical odors from dangerous materials.
Sites that have hidden costs, no money-back guarantee and no direct contact options